وظائف خالية مسؤول خدمة عملاء - السادس من اكتوبر - الجيزة

A dedicated and professional Customer Service Representative to join our dynamic team in the banking sector.

:Summary

• As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries with accuracy and empathy.
• You'll play a key role in building strong customer relationships and ensuring a positive banking experience.

• Handle customer inquiries and complaints via phone, email, and live chat.
• Provide accurate information about our products and services.
• Troubleshoot and resolve customer issues efficiently.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with other departments to ensure customer needs are met.
• Adhere to all company policies and procedures.

• Proven experience of at least 6 months in a customer service role.
• University graduate.
• English proficiency at a B2 level or higher.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to multitask.
• A positive attitude and a commitment to customer satisfaction.

• Competitive Compensation: We offer a competitive gross salary of up to 21,800 EGP.
• Comprehensive Benefits: Enjoy a robust benefits package that includes medical insurance with an annual coverage of up to 500,000 EGP and social insurance.
• Convenient Commute: We provide company-sponsored transportation with routes covering multiple key locations across Cairo.
• Career Advancement: Exceptional performance is recognized, with the opportunity for promotion after just six months of employment.

- سنة خبرة على الأقل

- مؤهل عالي

- تسويق ومبيعات