وظائف خالية مسؤول اول دعم فني - Senior IT Specialist - وسط البلد - القاهرة

متطلبات الوظيفة

  • مستوي الخبرة

    خبرة متوسطة

  • سنين الخبرة

    5 سنوات خبرة على الأقل

  • الجنس المطلوب

    ذكر

  • اللغة الانجليزية

    جيد جدا

  • السن المطلوب

    30 - 35 سنة

  • الحاسب الآلي

    جيد جدا

  • المؤهل المطلوب

    مؤهل عالي

  • مايكروسوفت أوفيس

    جيد جدا

الراتب ونوع العمل

  • الراتب الأساسي

    قابل للتفاوض

  • نوع الوظيفة

    يوم كامل

مميزات الوظيفة

  • تأمينات صحية
  • تأمينات اجتماعية

تفاصيل الوظيفة

:IT Infrastructure Management
  • Oversee the management, configuration, and maintenance of the organization’s IT infrastructure, including servers, networks, and systems
  • Ensure high availability, performance, and security of all IT services and infrastructure
  • Manage and optimize cloud-based services and on-premises systems to meet business needs
  • Technical Support and Troubleshooting: 
  • Provide advanced technical support and troubleshooting for complex hardware, software, and network issues
  • Respond to escalated support requests and resolve issues promptly to minimize downtime
  • Ensure that all issues are addressed effectively
:System Security and Data Protection
  • Ensure the implementation and enforcement of IT security protocols to safeguard against cyber threats and data breaches
  • Regularly assess and upgrade the organization’s IT security infrastructure, including firewalls, antivirus software, and encryption protocols
  • Conduct regular audits to ensure compliance with security standards and policies
:Project Management and Implementation
  • Lead IT-related projects from planning to execution, including hardware and software upgrades, network expansions, and system migrations
  • Collaborate with other departments to understand their technical needs and implement tailored IT solutions
  • Monitor project timelines, budgets, and deliverables to ensure successful project completion
 :Documentation and Reporting
  •  Create and maintain detailed documentation of IT systems, configurations, and procedures
  •  Generate regular reports on system performance, security incidents, and IT support activities
  •  Provide management with actionable insights and recommendations based on IT metrics and performance data
:Vendor and Stakeholder Management
  •  Manage relationships with external IT vendors and service providers
  •  Negotiate contracts, track service-level agreements (SLAs), and ensure the organization receives optimal value for IT services and products

:Job Requirements
  • Bachelor's Degree in Computer Science or any related field.
  • Minimum of 5 years of experience in PC, server, and network support.
  • Experience in designing, implementing, and supporting enterprise IT applications.
  • Proven ability to analyze information systems and enhance their effectiveness.
  • Knowledge of infrastructure methodologies and techniques for system application and data movement to multi-cloud environments.
  • Experience in developing process flow diagrams and systems documentation.
  • Excellent problem-solving and communication skills.
  • Working knowledge of relevant operating systems, software and programming.
  • Efficient troubleshooting abilities.

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