فرص عمل باحث ميدانى - field service - السادس من اكتوبر - الجيزة

متطلبات الوظيفة

  • مستوي الخبرة

    خبرة متوسطة

  • سنين الخبرة

    سنتان خبرة على الأقل

  • الجنس المطلوب

    لا يشترط

  • اللغة الانجليزية

    جيد جدا

  • السن المطلوب

    لا يقل عن 24 سنة

  • الحاسب الآلي

    جيد

  • المؤهل المطلوب

    مؤهل عالي

  • مايكروسوفت أوفيس

    جيد

الراتب ونوع العمل

  • الراتب الأساسي

    قابل للتفاوض

  • نوع الوظيفة

    يوم كامل

مميزات الوظيفة

  • تأمينات صحية
  • تأمينات اجتماعية

تفاصيل الوظيفة

JOB SUMMARY: Promotes good customer relations between McDonalds and GSF-Egypt to ensure high quality customer service, rapid problem response and resolution, and proper understanding and use of GSF products.

Skills and Ability to:

• Communicate and coordinate effectively with internal and external customers verbally and in writing
• Analyze, interpret and resolve complex customer service problems or anomalies and identify appropriate solutions
• Develop long-term, high level relationships with customers
• Demonstrate maturity, professional presentation, poise, and flexibility in handling customer concerns
• Make rational recommendations and decisions in support of, and consistent with GSF policies and procedures
• Read and process written information, both in Arabic and English, with a high degree of technical accuracy (speaking, reading, writing, and interpretation)
• Maintain a flexible schedule to accommodate store operating hours and GSF 24/7 operations
• Work effectively in a general business environment, with a focus on high levels of quality and customer service

3. Education/Certification: Bachelors degree in Engineering, food science, business administration, commerce, or a related field from and accredited college or university.

4. Experience: Fresh graduate or 2-4 years of relevant experience in customer service and/or distribution.

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