وظائف خالية مهندس دعم فني-Technical Support Engineer - مدينة العبور - القليوبية

تقدم للوظيفة جارى التقديم
  • 8 متقدمين
  • 0 تم مشاهدتهم
  • 0 مناسبين
  • 0 مرفوضين

متطلبات الوظيفة

  • مستوي الخبرة

    خبرة متوسطة

  • سنين الخبرة

    سنة-‎3 سنوات خبرة

  • الجنس المطلوب

    ذكر

  • اللغة الانجليزية

    جيد جدا

  • السن المطلوب

    24 - 38 سنة

  • الحاسب الآلي

    جيد جدا

  • المؤهل المطلوب

    مؤهل عالي ( كلية الهندسة )

  • مايكروسوفت أوفيس

    جيد جدا

الراتب ونوع العمل

  • الراتب الأساسي

    قابل للتفاوض

  • نوع الوظيفة

    يوم كامل

مميزات الوظيفة

  • توفير مواصلات (نوفر وسيلة مواصلات على حساب الشركة)
  • تأمينات صحية
  • تأمينات اجتماعية

تفاصيل الوظيفة

A leading Company in the field of Home Appliance located at Obour City is looking for Technical Support Engineer  for immediate hiring
Responsibilities
·       Set-up and Monitoring systems for efficiency performance department and operations of after-sales and maintenance.
·       Following up service centers requests of spare parts or repair jobs.
·       Collecting voice of customers VOC from service centers or end user complains.
·       Calculating expenditures and supervising maintenance budgets and estimating costs for their procedures.
·       Ensure that all technicians and maintenance personnel adhere to safety rules.
·       Organizing and performing the duties of technicians and maintenance staff.
·       Contributing to identifying the necessary training needs for the department’s employees and approving them in coordination with the human resources department.
·       Following up spare parts list stock and generate P/O at time to guarantee spare parts availability.
·       Tracking the usage of spare parts of both components and tools.
·       Reporting analysis of all incoming and outgoing tasks.
·       Stick to quality specifications for all processes.
·       Develop a qualified and efficient Home Appliance services team to execute the service plan.
·       Set a strategy for profitable Maintenance Business.
·       Utilizing resources whether Manpower/Tools/Time/Cost.
·       Make clear KPI to evaluate and improve the team work.
·       Responsible for owning service center and third party performance Management
·       Make accruing action plan to improve its performance and meet customer satisfaction.
·       Applying 6sigma service methodology
 
Requirements:
·       BSc. in Electrical Power/Electronic Engineering.
·       Preferable Electronic back ground experience from 2 to 5 years.
·       TQM & Six Sigma certified.
·       Excellent verbal and written communication skills
·       Ability to multi-task, prioritize and manage time effectively
·       V. Good in Microsoft Office
·       Superior organizational and time management skills, ability to perform without direct supervision
·       Problem Solving & Analytical Thinking
·       Team Leader.
 

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