Job Description
• Assist the Housekeeper Manager in managing and directing all
• Housekeeping activities to ensure that the highest levels of cleanliness and satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
• To assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and hence take corrective action.
• Establish standards and procedures for the work of housekeeping team and plan work schedules to ensure adequate service.
• To direct and control the housekeeping operations and staff of the housekeeping department.
• Any matter which may affect, should be brought to the attention of the Management.
• Assist the Housekeeping Manager to plan and coordinate the activities of housekeeping supervisors and the team.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and service.
• Maintain appropriate staffing levels in order to consistently provide excellent guest service.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Ensure to maintain appropriate grooming standards in hygiene, uniforms, appearance, posture and conduct of the housekeeping personnel.
• Coordinate all repairs & refurbishments.
• Conduct follow-up to ensure that high standards of quality are maintained and that all procedures are adhered to.
• Ensure to inspect the rooms on a regular basis.
• Coordinate the making of new uniforms and also maintain the records of linen and uniforms.
• Ensure that all records regarding uniforms are maintained.
• Ensure that the highest standards of cleanliness, maintenance and safety are practiced in the housekeeping department and in all other areas.
Qualifications
• Experience in luxury hotel/resort environment preferred.
• Good command of English in both oral and written.
• Working knowledge of Microsoft Office.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues.
• Able to resolve problems and make decisions confidently.
• Uses sensitivity and discretion in supporting guests' needs.
• Leadership skills - collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
Benefits
Lodging
Transportation
Medical insurance
Social insurance
Location
El Alamein city
- سنة-4 سنوات خبرة
- تناسب كل المؤهلات
- سياحة وضيافة
