وظائف خالية وكيل مبيعات سفر - Sales Travel Agent - شيراتون - القاهرة

:Role Description

• This is a full-time on-site role located in Sheraton, Cairo, Egypt, for a Sales Travel Agent.
• The Sales Travel Agent will be responsible for managing reservations, providing excellent customer service, suggest suitable travel packages, and close the sale — all while delivering a helpful and friendly experience.
• coordinating car rentals, organizing travel arrangements, and driving sales efforts.
• The candidate will engage with clients, manage bookings, and ensure a seamless travel experience for our customers.

• Respond to inbound & outbound leads and reach out to potential customers through calls, messages, and emails.
• Understand customers’ travel preferences, budgets, and requirements to recommend the best package.
• Offer detailed information about destinations, hotels, flights, visa requirements, and travel policies.
• Upsell add-ons such as insurance, tours, airport transfers, and special experiences.
• Handle booking process end-to-end: from quote to final confirmation and after-sales support.
• Follow up with undecided leads and maintain strong customer relationships.
• Meet or exceed monthly sales targets (e.g., bookings, conversion, revenue).
• Accurately update CRM with lead status, booking information, and customer details.
• Coordinate with operations and ticketing teams to ensure smooth delivery of services.
• Resolve any booking issues or customer concerns with speed and professionalism.

• Previous experience in the travel industry is a plus.
• College degree in Tourism, Business, or related field preferred.
• Previous experience in travel sales or customer service is preferred.
• Strong communication, persuasion, and interpersonal skills.
• Basic understanding of travel industry products (flights, hotels, destinations).
• Ability to multitask, handle objections, and work under pressure.
• Proficient in using booking tools, GDS (e.g., Amadeus or Galileo), or CRM systems is a plus.

- سنتان-‎4 سنوات خبرة

- مؤهل عالي

- سياحة وضيافة