وظائف خالية مهندس دعم فني - Project Engineer - أخرى - أخرى

Job Description:
The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

Job Responsibilities:
Expected Results:
Champion the successful implementation of key projects, meeting client requirements and timelines.
Drive the optimization of IT system performance and reliability by proactively addressing challenges.
Enhance team collaboration and communication, contributing to the success of every project.

Prior Experience:
Proven project execution expertise with a track record of successful implementations.
Strong technical proficiency in infrastructure components and systems.
Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
Excellent problem-solving skills and a proactive approach to system optimization.
Outstanding communication and collaboration abilities for effective stakeholder engagement.
Client-focused mindset with a commitment to ensuring client satisfaction.
Flexibility, adaptability, and a customer-centric approach to project execution.

Job Qualifications:
Experience working with remote teams is required.
Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
Ability to work in a fast-paced, and at times high-pressure consulting environment.
Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.

Required Areas of Expertise:
Candidates must have demonstrable experience in at least two of the following areas:

Windows Server Environment Setup

Active Directory and Active Directory Services
DNS and DHCP
Hypervisor Setup and Configuration with Hyper-V
Cloud Platform Deployments

Standard O365 Apps such as SharePoint, OneDrive, and Microsoft Teams
Cloud Identify Management such as Azure AD and EntraID
MDM platforms including Intune and MaaS360
Email Migration and Support

Experience migration from on-premises Exchange to O365
Migration tools and scripts such as those from BitTitan
Data Storage Device Setup and Deployment

NAS solutions from QNAP and Synology and Dell

Preferred Areas of Expertise:
Ideal candidates also have demonstrable experience in at least two of the following areas:

Hypervisor Setup and Configuration

VMWare ESXi
Nutanix Acropolis
Cloud Platform Deployments

QuickBooks Online
Apple MDM
Citrix ShareFile
Equipment Setup and Deployment

Network Switches from Cisco and Dell Enterprise
Firewalls from SonicWall and Fortinet
Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti

Job Requirements:
A home office set up that meets the following:A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur. 
Stable internet connection with at least 5mbps download and upload.
A quality headset with noise cancellation feature for meetings. 
A mobile phone that has the capacity to install the Microsoft Authentication app. 
HD webcam
2nd Monitor 
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview) 
Excellent command of the English language both spoken and written 
Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
Able to pass our online behavior and cognitive assessments. 
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).

Compensation:
Pay rate starts at $10.00/hr and may vary by experience and location.

Benefits:
Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification

- سنة خبرة على الأقل

- مؤهل عالي

- تكنولوجيا معلومات واتصالات