الوظيفة: مسئول استقبال (receptionist) - سموحة - الاسكندرية

متطلبات الوظيفة

  • مستوي الخبرة

    خبرة متوسطة

  • سنين الخبرة

    سنتان-‎4 سنوات خبرة

  • الجنس المطلوب

    لا يشترط

  • اللغة الانجليزية

    جيد جدا

  • السن المطلوب

    23 - 35 سنة

  • الحاسب الآلي

    جيد

  • المؤهل المطلوب

    مؤهل عالي

  • مايكروسوفت أوفيس

    جيد

الراتب ونوع العمل

  • الراتب الأساسي

    قابل للتفاوض

  • نوع الوظيفة

    يوم كامل

مميزات الوظيفة

  • يُحتسب الوقت الإضافي
  • تأمينات اجتماعية

تفاصيل الوظيفة

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
Job Description
  • Receive, direct and reply telephone messages.
  • Welcomes, Assists, and guides any guest to the appropriate staff member
  • Providing quality customer service
  • Respond to public inquiries
  • Posting guests info on the system; and generate all reports related to the guest agenda, satisfaction, requirements, etc.
  • Fulfills all requests from the guests to ensure their comfort, satisfaction, and safety.
  • Administrates all reservations, cancellations, and no-shows, in line with Amsterdam Clinic's policy
  • Deals with all potential guests inquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Job Requirements
  • 2-4 years of experience
  • Bachelor degree.
  • Excellent command of English Language; written, spoken.
  • Analytical and problem-solving skills
  • Very good communication skills.
  • Work under pressure.
  • Stress management skills.
  • Ability to deal with guests, handle their requests and answer their calls in a professional manner.
  • Ability to use the System to create our guest's profiles, monitor the agenda, and update checking in/out records.
  • Ability to use MS office.
  • Ability to use the system in posting data and printing reports.
  • Taking ownership and having a high sense of responsibility.
  • Attention to details and spotting errors.
  • The ability to work closely with the medical team to coordinate the doctors’ visits and appointments.
  • The ability to handle guest problems or complaints
  • Alexandria Resident is a must

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