وظائف خالية مسئول/مسئولة مبيعات داخلية(فروع فودافون)- الشروق - الشروق - القاهرة

Sales Excellence
Achieve assigned sales targets in terms product portfolio and revenue
Offering the best fit to the customer through cross sell /up sell when applicable according to the customer's type /segment
Support store plan to achieve overall store assigned target and sales growth
Customer Experience
Continuous product knowledge improvement (internal or for competitors).
Implement First customer care standards via building relationships and exceeding customer's expectations.
Handling customers’ inquiries and complaints with courtesy and in a positive manner.
Provide services with speed and simplicity.
Provide all customers with exceptional treatment.
First line complain escalation when applicable.
Productivity
Achieve target quality of sales by providing the customers with the best fitting rate plan according to the current or potential usage requirements.
Effective contribution in serving customers and reducing waiting time.
Maintaining excellent store's look and feel at all times.
Comply with company attendance policies.
Operations
Maintain First professional image in terms of hygiene, dress code and tone of voice.
Full awareness with all retail applications.
Maintain optimum quality in customers' contracts and documents maintaining proper handling and compliance to filling and archiving process.
Deliver tasks assigned from store in charge with optimum quality meeting the deadline

- 3 سنوات خبرة على الأكثر

- مؤهل عالي

- تسويق ومبيعات