فرص عمل مدير عمليات - operation manager - مدينتى - القاهرة

جارى التقديم
  • 139 متقدمين
  • 34 تم مشاهدتهم
  • 0 مناسبين
  • 0 مرفوضين

متطلبات الوظيفة

  • مستوي الخبرة

    مدير / مشرف

  • سنين الخبرة

    سنتان خبرة على الأقل

  • الجنس المطلوب

    ذكر

  • اللغة الانجليزية

    جيد

  • السن المطلوب

    28 - 50 سنة

  • الحاسب الآلي

    جيد

  • المؤهل المطلوب

    مؤهل عالي

  • مايكروسوفت أوفيس

    جيد

الراتب ونوع العمل

  • الراتب الأساسي

    قابل للتفاوض

  • نوع الوظيفة

    يوم كامل

مميزات الوظيفة

  • يُحتسب الوقت الإضافي
  • توفير مواصلات (نوفر وسيلة مواصلات على حساب الشركة)
  • تأمينات صحية
  • تأمينات اجتماعية

تفاصيل الوظيفة

Job Summary
The Operations Manager will be responsible for overseeing the day-to-day operations of the Kids Area to ensure a safe, fun, and high-quality experience for children and parents. This includes managing staff, ensuring safety standards, maintaining the facility, coordinating events, and ensuring customer satisfaction.
 
Key Responsibilities:-
* Supervise daily operations of the kids area including staff performance and customer experience.
* Ensure all safety protocols and hygiene standards are met consistently.
* Manage team members (play attendants, cleaners, security, etc.).
* Oversee scheduling and shift planning to ensure adequate coverage.
* Monitor inventory and coordinate with suppliers for toys, cleaning materials, uniforms, etc.
* Handle customer feedback and resolve complaints professionally.
* Collaborate with the marketing team on promotions, events, and themed days.
* Monitor and manage the maintenance of all play equipment and facility clean
* Track operational KPIs such as attendance, customer satisfaction, and revenue.
* Prepare regular reports for the management about operations, challenges, and suggestions.
 
Qualifications:-
* Bachelor’s degree in Business Administration, Hospitality, or related field (preferred).
* 2+ years of experience in operations, preferably in entertainment, hospitality, or child related services.
* Strong leadership and team management skills.
* Excellent problem solving and decision making abilities.
* Familiarity with safety and hygiene standards in kids’ facilities.
* Good communication skills in both Arabic and English.
 
Working Conditions:-
* Must be available to work evenings, weekends, and holidays as needed.
* On-site presence is required during operating hours.
* Physically able to walk around the facility and supervise activities.
 
What We Offer:-
* Competitive salary based on experience
* Supportive and friendly work environment
* Social and medical insurance
* On-the-job training, including certified "First Aid Training"
* Opportunity to be part of a growing and meaningful space for children and families
 

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