فرص عمل مدير/مديرة موارد بشرية - مصر الجديدة - القاهرة

متطلبات الوظيفة

  • مستوي الخبرة

    مدير / مشرف

  • سنين الخبرة

    5-‎10 سنوات خبرة

  • الجنس المطلوب

    لا يشترط

  • اللغة الانجليزية

    جيد جدا

  • السن المطلوب

    28 - 45 سنة

  • الحاسب الآلي

    جيد جدا

  • المؤهل المطلوب

    مؤهل عالي

  • مايكروسوفت أوفيس

    جيد جدا

الراتب ونوع العمل

  • الراتب الأساسي

    قابل للتفاوض

  • نوع الوظيفة

    يوم كامل

مميزات الوظيفة

  • تأمينات اجتماعية

تفاصيل الوظيفة

MINIMUM REQUIREMENTS:
  • At least 5 years of experience in a managerial post or similar capacity in the BPO/Call center industry
  • Graduate of any 4-year course; preferably behavioral science
  • Strong command of English language
  • Strong background in local laws concerning employment and basic employee rights
  • Back ground in grievance procedure is a must.
  • Good decision-making skills
  • With strong sense of ownership and accountability
Principal Functions & Responsibilities :

  • Directs the various HR services and processes such as Time keeping and payroll administration, benefits administration, separation process of employees both Probationary and regular employees, Labor Relations and Talent Acquisition.
  • Develops and implements the company’s code of conduct, departmental policies and procedures to meet the needs of the organization.
  • Carries out the organization’s long-term plan thru various programs such as employee engagement, rewards and recognition, retention, while maintaining high employee morale and high standards on performance. 
  • Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
  • Reviews the compiled records and statistical reports concerning personnel related data such as hires, transfers, performance appraisals, and absenteeism rate. 
  • Work closely with operation to monitor performance against individual and team KPIs and take corrective action as required.
  • Developing and implementing strategies and programs to promote employee engagement and participation.
  • Oversee and implement the overall planning and execution of recruitment strategies and hiring plans
  • Evaluates external market conditions and internal staffing trends in order to recommend changes on the staffing requirements in line with the best industry practices.

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