وظائف خالية كول سنتر (إنجلش) (ذكور فقط) - المعادى - القاهرة

متطلبات الوظيفة

  • مستوي الخبرة

    لا يشترط

  • الجنس المطلوب

    لا يشترط

  • اللغة الانجليزية

    جيد جدا

  • السن المطلوب

    25 - 35 سنة

  • الحاسب الآلي

    لا يشترط

  • المؤهل المطلوب

    مؤهل عالي

  • مايكروسوفت أوفيس

    لا يشترط

الراتب ونوع العمل

  • الراتب الأساسي

    3000 - 4000 جنيه مصري

  • نوع الوظيفة

    يوم كامل

  • الحوافز الاضافية

    800 - 800 جنيه مصري

تفاصيل الوظيفة

  • Assist external users of the client's technical services; identify, investigate, research, and provide solutions to user questions and problems.
  • The successful candidates will be responsible for answering incoming customer calls and utilizing company policies to solve customer issues.
  • Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
  • Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and a track record of working well with others in a team environment Troubleshoot basic customer technical issues.
  • Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed.
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
  • Prepare complete and accurate work including appropriately notating accounts as required.
  • 6th of October

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